FAQ
common problem
you may want to know
Each product on our website includes a measuring and size guide to help you find the right size. The guide will walk you through how to measure your body to ensure the best fit. If you need further assistance, feel free to contact us anytime!
Finding the correct size is crucial for comfort and stability. Each product on our website has a detailed measuring and size guide. Follow the instructions provided in the guide. You will need a cloth measuring tape, or you can use a piece of string and a ruler if you don't have one. Use your measurements to select the size that fits you best.
If you prefer lighter compression, choose the larger size; if you want firmer support, go with the smaller size. Most people opt for the smaller size when between two sizes for a snugger fit, but if you are sensitive to compression, you may prefer the larger size.
Your brace should provide solid support but not be so tight that it affects blood circulation. You shouldn't feel any discomfort or squeezing while wearing the brace.
This depends on your specific condition and activity needs. Some people wear it only during activities that are challenging or might worsen discomfort, like sports or carrying luggage, while others wear it all day. You can adjust the duration based on your individual needs, but we recommend consulting a healthcare professional for guidance on wear time.
Yes, our braces can be hand-washed with cold water. Avoid using detergents containing fabric softeners. Lay the brace flat to air dry and avoid using a dryer. Alternatively, you can use diluted alcohol to wipe down the brace for cleaning.
elife ® braces are made of breathable material with excellent moisture-wicking properties to keep your skin dry. If needed, you can soak the brace in clean water and lay it flat to dry. This will help maintain its elasticity and original shape.